Help your CEO or sales VP show how your company's services and processes can win substantial new revenues and profits for your customer's company that will in turn grow your revenues and profits.  We can help you ensure that your firm's values and goals are aligned with your business processes and those of your prospective customer.   Then, you can help your CEO close sales with another CEO by demonstrating how your firm is organized to bring the customer more sales and profits. 

Additional benefits for your own company might include ways to organize work so employees can telecommute from remote locations, even in 30-90 day COOP scenarios without losing productivity.

The encouraging first step in this process is to realize that as complicated as it might be, there are only so many departments and business partners involved in the process.  See the flow diagram:

Telemarketing New Order Deployment Flow Diagram
(swim lane style)

At the very least, these participants can be identified, and the hand-offs they make to each other can be documented in process deployment flows that document who makes hand-offs to whom.

Then, once the hand-offs are established, the detailed steps in each hand-off can be identified and documented as shown below where an individual step is identified, illustrated, and explained step by step.

1. Click OK.The CSR displays.
2. Compare the CSR to the LOA.
3. Check to see if feature code NPU is listed. If code NPU is listed, the account is unpublished.
4. Save the CSR electronically.

Finally, linking process engineering with training can make sure that employees are confident that their work force training relates to their job and produce the outcomes you expect.

As you can see, we have experience in taking very complex and changing processes and documenting them so that companies can better understand where they are now and can better communicate where they would like to go with their business partners.

Contact us for more examples.

back to Business Services

| home | business services | communication services | noblesse oblige |
| bio | faq's | affiliates | links | contact us |
email Chuck Manto

©2002

powered by: Omega Communications, Inc.